Confidentiality

Local framework considered: PIPEDA, CASL and applicable provincial privacy rules. Weisewelt operates from México and adapts this version to the local profile of Canada. Mandatory local consumer or privacy rights prevail where applicable.

1. Confidentiality commitment

Weisewelt protects non-public information received from users, clients, companies, schools, clinics, institutions, providers and collaborators.

2. Protected information

• Account, purchase, assessment, report, response, support and communication data.
• Business, technical, contractual or strategic information provided for services.
• Credentials, tokens, configurations, documents or evidence shared for support.

3. Limited access

Access is limited to personnel or providers who need to know the information to deliver service, support, security, billing or compliance, under confidentiality duties.

4. Exceptions

Confidentiality does not apply to public information, information lawfully received from third parties, independently developed information, authorized disclosures or disclosures required by competent authority.

5. Security incidents

If a relevant incident is identified, Weisewelt will assess scope, mitigate risks and notify as required by applicable law.

For privacy requests contact info@weisewelt.com. For support or refunds contact info@weisewelt.com.